Support

How can we help?

Whether you are encountering a bug, need help restoring a purchase, or have an idea to make Iron Log even better, we want to hear from you.

Submit a Ticket

Our team usually responds within 24 hours.

Common Topics

Restoring Your Pro Unlock

If you have already paid the one-time $9.99 fee but the app is showing locked features, navigate to the settings gear icon in the top right of your Iron Log app and tap "Restore Purchases". Ensure you are logged into the exact Apple ID account used for the original transaction.

iCloud Sync Issues

Your workout logs are automatically backed up to your personal iCloud. If you switch devices and do not see your history, confirm that iCloud is enabled for Iron Log and iCloud Drive in your core iOS settings. We cannot manually retrieve your data because we do not have server access to your personal files.

Feature Requests

If you think of a feature that aligns with our philosophy of keeping lifting fast and focused, please email us! We are actively building out future roadmap items based entirely on user feedback.